Operations Solutions UAT Specialist
Core
Primary liaison during testing phases between technology teams, internal stakeholders, and third-party vendors to ensure quality assurance and successful deployment of mortgage solutions.
Role type
Operations Solutions UAT Specialist
Builds
Mortgage lending systems and technical updates
Domain
Mortgage lending / Financial services
Required skills
Mortgage industry knowledge, Encompass LOS experience, Mortgage workflow knowledge, Agency guidelines knowledge, Compliance and disclosure requirements knowledge, JIRA, Microsoft Office suite
Preferred skills
Conflict management, Teamwork, Negotiation
Responsibilities
Prepare test plans and test cases for technical updates, Complete User Acceptance Testing (UAT) within SLAs, Identify, document, and track defects using JIRA, Validate implanted changes in production, Collaborate with training department on SOPs and workflows, Provide status updates to project managers and stakeholders