Branch Operations Manager
Core
A technical resource and operational strategist supporting a high-producing mortgage origination team, ensuring complex loan files progress efficiently from application to closing.
Role type
Senior mortgage operations specialist (Non-QM focus)
Builds
Mortgage loan files for complex scenarios (Non-QM, DSCR, mixed-use, etc.)
Domain
Mortgage lending / Real estate finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Non-QM loan structuring, complex file resolution, appraisal review and rebuttal, New York lending regulations, underwriting principles, pipeline risk monitoring, process improvement
Preferred skills
Non-QM product experience (DSCR, bank-statement), underwriting background, LOS (Encompass) proficiency
Technologies
Encompass (LOS)
Responsibilities
Assist loan processors with complex/non-standard scenarios, structure files outside standard guidelines, resolve stalled loan files, review appraisals and prepare rebuttals, monitor loan pipeline for risks, coordinate internal escalations, develop operational checklists and tools
Seniority
Senior, hands-on IC