Functional Analyst – Supply Chain Applications
Core
Partner with global Supply Chain stakeholders to analyze business processes, gather requirements, provide functional support, and drive system enhancements for enterprise applications.
Role type
Functional Analyst (Supply Chain Applications)
Builds
Enterprise applications for global shoreside and shipside operations (MXP, AMOS, AIM)
Domain
Maritime hospitality / Supply Chain / Procurement & Logistics
Required skills
Business process analysis, Requirements gathering, Functional testing, User training, Troubleshooting, Data governance, Change management, Gap analysis, SDLC coordination, Stakeholder liaison
Preferred skills
5+ years experience with business-critical enterprise applications, End-to-end procurement and logistics expertise, Experience with MXP/AMOS/AIM systems
Technologies
MXP, AMOS, AIM
Responsibilities
Provide functional support and troubleshoot issues for Supply Chain applications; Gather, analyze, and document business requirements; Translate requirements into functional specifications and user stories; Conduct functional testing and quality assurance; Lead change management and user onboarding for new ships/systems; Maintain business process documentation and SOPs; Support application upgrades and new implementations; Collaborate with vendors and technical teams to resolve production issues.
Seniority
Mid-level, hands-on IC
