Functional Analyst – Supply Chain Applications
Core
Partner with the global Supply Chain user community to analyze business processes, gather requirements, provide functional application support, and drive system enhancements for MXP, AMOS, AIM, and related systems.
Role type
Functional Analyst (Supply Chain Applications)
Builds
Enterprise applications enabling billions in annual procurement activities across shoreside and shipside operations
Domain
Travel & Hospitality / Supply Chain Management
Required skills
Business process analysis, Requirements gathering, Functional testing, User training, Troubleshooting, Gap analysis, Change management, Data governance, Vendor liaison, SDLC coordination
Preferred skills
5+ years experience supporting business-critical enterprise applications, End-to-end procurement and logistics expertise, Experience with MXP/AMOS/AIM systems
Technologies
MXP, AMOS, AIM
Responsibilities
Provide functional support and troubleshoot application issues for global Supply Chain operations; Gather, analyze, and document business requirements; Translate requirements into functional specifications and user stories; Conduct functional testing and quality assurance; Lead change management and onboarding for new ships and enhancements; Maintain business process documentation and support data governance.
Seniority
Mid-level, hands-on IC