End User Computing & Digital Experience Technical Product Manager
Core
Own the strategy, roadmap, lifecycle, adoption, and business outcomes for a portfolio of digital workplace products including endpoint devices, Chrome Enterprise, Google Workspace, and collaboration services.
Role type
Senior individual contributor technical product manager (endpoint & digital experience)
Builds
Digital workplace products, endpoint management solutions, and employee productivity tools
Domain
Healthcare technology, enterprise endpoint computing, digital experience
Required skills
Endpoint computing strategy, product roadmap management, stakeholder management, data-driven prioritization, vendor relationship management, cybersecurity compliance, budget management, change management, cross-functional leadership, enterprise technology knowledge
Preferred skills
Google Workspace administration, Chrome Enterprise management, identity platform experience, service management platforms, product management certification, ITIL Foundation, enterprise transformation experience, healthcare industry experience
Technologies
Google Workspace, Chrome Enterprise, Chromebooks, Windows, macOS, Okta, GCP, endpoint management platforms, service management platforms, digital experience monitoring
Responsibilities
Own and evolve the vision, strategy, value proposition, roadmap, and lifecycle for assigned endpoint and digital workplace products; Gather and synthesize employee, business, operational, security, and technical requirements into product capabilities, outcomes, and roadmap priorities; Conduct customer research through interviews, surveys, telemetry, support trends, adoption data, and stakeholder feedback; Maintain the product roadmap, backlog, release plan, dependencies, risks, decisions, and measurable acceptance criteria; Prioritize capabilities using business value, employee impact, risk reduction, regulatory requirements, technical feasibility, lifecycle needs, and cost; Partner with engineering and operations teams to convert product outcomes into epics, features, user stories, technical requirements, and release plans; Define and monitor product KPIs covering adoption, experience, reliability, performance, service quality, support demand, security, cost, and business value; Manage product performance throughout its lifecycle, including introduction, adoption, enhancement, maintenance, vendor transition, and retirement; Ensure product plans address cybersecurity, privacy, accessibility, records management, audit, resiliency, and regulatory requirements; Lead stakeholder reviews, roadmap discussions, prioritization decisions, product demonstrations, release-readiness reviews, and retrospectives; Manage cross-product dependencies and coordinate with identity, network, cybersecurity, cloud, application, service desk, workplace, and business teams; Develop business cases and investment recommendations for new capabilities, renewals, migrations, modernization, and technical-debt remediation; Maintain cost transparency and help manage product budgets, forecasts, licensing, vendor commitments, and consumption; Manage strategic vendor relationships, performance commitments, roadmaps, escalations, and product-development opportunities; Lead product adoption and change activities in partnership with communications, training, support, and organizational-change teams; Use data and feedback to drive continuous improvement and ensure that product decisions remain centered on employee and business outcomes; Communicate product status, risks, value, dependencies, and decisions to technical, operational, and senior business stakeholders
Seniority
Senior, hands-on IC