Pharmacy Coordinator
Core
Coordinate prescription processing, medication dispensing, billing, and delivery logistics for specialty medications to ensure safe and timely patient care.
Role type
Specialty Pharmacy Coordinator
Builds
Specialty medication delivery and patient service workflows
Domain
Healthcare / Specialty Pharmacy
Required skills
Prescription processing, pharmacy software proficiency, insurance coverage coordination, third-party billing resolution, patient record management, inventory reconciliation, regulatory compliance adherence, data entry, customer service
Preferred skills
Specialty pharmacy experience, knowledge of drug reimbursement programs, familiarity with private/public insurance plans, high-cost medication handling, medication dispensing workflow knowledge, problem-solving, cross-functional collaboration, inventory management support
Responsibilities
Process and bill prescriptions using pharmacy management software; coordinate medication dispensing, shipping, and delivery scheduling; create and maintain patient records; manage appointment schedules and delivery timelines; liaise with insurance providers and physicians for coverage approvals; investigate and resolve third-party billing issues; conduct follow-up calls with patients regarding accounts; maintain inventory records; ensure adherence to pharmacy regulations and SOPs; complete data entry and documentation; deliver customer service via phone and email.
Seniority
Mid-level, hands-on IC