Lead Solution Architect Customer Intelligence
Core
Define enterprise architecture strategy and lead design for customer-facing platforms, digital ecosystems, and AI-enabled solutions to deliver personalized customer experiences and scalable digital products.
Role type
Senior IC solution architect (customer intelligence & enterprise architecture)
Builds
Enterprise customer experience platforms, Customer Data Platforms (CDP), behavioral analytics systems, and cloud-native digital products
Domain
Healthcare technology, enterprise architecture, cloud-native platforms
Deliverable
production ML models
Required skills
Enterprise architecture strategy, cloud-native solution design, microservices architecture, API design, event-driven architecture, distributed systems, AI/Generative AI integration, DevSecOps, technical leadership
Preferred skills
Customer Data Platforms (CDP), search intelligence, recommendation engines, Kubernetes, service mesh, observability platforms, data governance, streaming platforms
Technologies
Microsoft Azure, Kubernetes, microservices, APIs, containers, event-driven architectures, CI/CD, Infrastructure as Code
Responsibilities
Define enterprise architecture strategy and target-state roadmaps; Lead architecture design for CDPs and engagement solutions; Design scalable cloud-native solutions; Establish enterprise integration strategies; Drive AI and advanced analytics capabilities; Ensure architecture aligns with security and compliance standards; Mentor architects and influence executive stakeholders
Seniority
Senior, hands-on IC with strategic leadership
