Business Analyst, Digital Workplace
Core
Partner with business and technology teams to gather requirements, map processes, and support the delivery of workplace technology solutions.
Role type
Business Analyst (Digital Workplace)
Builds
Workplace technology solutions, process improvements, and user documentation
Domain
Healthcare / Enterprise IT / Digital Workplace
Deliverable
product features
Required skills
Requirements gathering, process mapping, stakeholder management, data analysis, UAT support, technical documentation
Preferred skills
Power BI, Agile methodologies, Jira/Azure DevOps, enterprise IT services, change readiness
Technologies
Excel, Power BI, Jira, Azure DevOps
Responsibilities
Gather and document business requirements for workplace technology initiatives; Facilitate discovery sessions and process-mapping workshops; Create current-state and future-state process maps; Translate business needs into technical specifications and user stories; Analyze operational data to support recommendations; Support user acceptance testing and issue tracking; Partner with cross-functional teams for implementation and adoption.
Seniority
Mid-Senior, hands-on IC