Sr. ServiceNow QA Test Lead
Core
Lead quality strategy and execution for ServiceNow enhancements in a complex healthcare technology environment, ensuring readiness for release.
Role type
Senior QA Test Lead (ServiceNow)
Builds
ServiceNow platform enhancements and integrations for healthcare clients
Domain
Healthcare technology / Enterprise Software
Required skills
ServiceNow, Automated Test Framework (ATF), functional testing, regression testing, integration testing, API testing, defect lifecycle management, test data management, CI/CD, Agile, risk assessment
Preferred skills
Distributed systems testing, service integration testing, scripting/automation languages, continuous testing, quality dashboards, process improvement, debugging, stakeholder communication, regulated environment experience
Responsibilities
Lead test strategy and execution across functional, regression, integration, and API testing; Design, enhance, and support automation using ATF; Translate requirements into scalable test scenarios; Manage test data and environment readiness; Drive defect tracking, triage, and root-cause analysis; Partner with cross-functional teams to improve quality early; Analyze quality trends and provide status reporting; Support CI/CD and continuous testing practices.
Seniority
Senior, hands-on IC with leadership responsibilities
