Specialty Health Platform Lead
Core
Senior individual contributor responsible for the health, standards, and build integrity of the Specialty Health digital platform stack, ensuring configuration and build decisions are consistent and aligned with platform standards.
Role type
Senior IC platform lead (healthcare digital platforms)
Builds
Specialty Health digital platform stack (CRM, integration, AI-enabled capabilities)
Domain
Healthcare / Life Sciences / Enterprise CRM
Deliverable
production ML models
Required skills
Platform stewardship, configuration standards enforcement, technical debt management, solution architecture partnership, AI capability evaluation, cross-program coordination
Preferred skills
Enterprise platform vendor experience (Salesforce), integration patterns, Canadian healthcare privacy frameworks (PHIPA, PIPEDA), formal platform governance
Technologies
Salesforce Health Cloud, Service Cloud, AI platforms
Responsibilities
Own and enforce configuration standards across programs; Maintain technical debt inventory and environment strategy; Partner with Solution Architecture to translate architectural direction into buildable patterns; Perform hands-on evaluation of AI capabilities; Identify and flag cross-program dependencies; Run platform working groups to share standards and patterns
Seniority
Senior, hands-on IC
