Principal Digital Architect - Customer Experience
Core
Driving architectural strategy and execution to streamline technology, enhance service quality, and deliver business value through modern solutions in a large healthcare organization.
Role type
Principal Digital Architect (Customer Experience)
Builds
Enterprise architecture frameworks, modern AI technologies, and scalable digital products for healthcare operations.
Domain
Healthcare technology / Enterprise Architecture
Deliverable
production ML models | infrastructure | product features
Required skills
Technical leadership in large matrix organizations, digital transformation strategy, composable architectures at scale, SDLC practices, cost management and efficiency, quality assurance programs, disaster recovery planning, mentoring architectural talent, cross-functional program management.
Preferred skills
Master's degree in technical discipline, experience with eCommerce and Salesforce (SFDC), strategy consulting background.
Technologies
Generative AI, AS400 (for sunset planning), SFDC, eCommerce platforms.
Responsibilities
Develop strategic plans to sunset outdated hardware; Establish and operate an Architecture review board; Lead Enterprise Architecture reviews for technology acceleration programs; Mentor and develop the next generation of architectural talent; Drive business value by leveraging data and AI automation; Ensure uptime of over 99% for critical applications.
Seniority
Principal, hands-on IC with strategy & mentorship
