Sr. Director, Infrastructure Operations
Core
Accountable for the stability, performance, security, and cost-effectiveness of all enterprise infrastructure services across on-premises and cloud environments, ensuring operational excellence for compute, storage, backup, and cloud-hosted workloads.
Role type
Senior Director, Enterprise Infrastructure Operations
Builds
Reliable, secure, and compliant enterprise infrastructure services at scale
Domain
Healthcare / Enterprise Infrastructure & Cloud Operations
Deliverable
production ML models | infrastructure
Required skills
Enterprise infrastructure operations leadership, IT financial management, hybrid cloud operations governance, MSP/vendor management, infrastructure security and compliance, capacity planning, ITIL/ITSM practices
Preferred skills
Advanced degree, professional certifications (cloud, ITIL), legacy platform knowledge (IBMi/AS/400)
Technologies
Microsoft Azure, IBMi (OS/400), AS/400, hybrid cloud platforms
Responsibilities
Own end-to-end infrastructure operations including compute, storage, backup, and cloud services; Drive operational excellence by defining SLAs/SLOs and implementing proactive monitoring; Govern Managed Service Providers (MSPs) and partners on performance and SLAs; Ensure compliance with cybersecurity policies, audit requirements, and regulatory standards; Manage infrastructure operational budgets and drive cost optimization; Build and lead a high-performing operations organization including internal teams and external partners
Seniority
Senior, hands-on IC with leadership mandate