Premier de réception H/F
Core
Managing front-of-house operations for a 3* and 4* residential hotel, including guest reception, reservations, billing, and team supervision.
Role type
Front Office Manager
Builds
Guest services and operational workflows for Residhome residences
Domain
Hospitality / Residential Hotels
Deliverable
product features
Required skills
Guest relations, reservation management, billing, team leadership, property inspection, commercial optimization, staff training
Preferred skills
Hotel management training, Protel software knowledge, fluent English
Responsibilities
Welcome and inform guests, process reservations and billing, manage tour operator interfaces, conduct property inspections, train and supervise front office staff, optimize commercial offerings, report to hierarchy
Seniority
Mid-level, hands-on IC with team management