Business Improvement Analyst
Core
Analyze, map, and improve business processes for Alfa Laval Canada, supporting continuous improvement, business process development, and digital transformation.
Role type
Business Improvement Analyst
Builds
Digital workflows, forms, sites, automations on SharePoint/Microsoft 365, and process documentation
Domain
Manufacturing / Operations / Process Improvement
Required skills
Process mapping, data analysis, stakeholder interviewing, root-cause analysis, change management, SOP creation, KPI reporting, Microsoft 365 stack proficiency
Preferred skills
Lean principles, Power Automate/Power Apps, RPA (UiPath), Lean Six Sigma (Yellow Belt+), D365/CRM, Generative AI tools
Technologies
SharePoint, Microsoft 365, Power Automate, Power BI, Visio, Miro, Lucidchart, UiPath, D365
Responsibilities
Interview stakeholders to identify pain points, gather baseline process data, create process maps, support root-cause analysis and UAT, design digital workflows and automations, write SOPs, build KPI dashboards, support user training, track risks and dependencies
Seniority
Mid-level, hands-on IC