Field service engineer
Core
Perform basic maintenance, minor repairs, and technical troubleshooting on industrial products at customer sites, including shipyards.
Role type
Field service engineer (industrial automation)
Builds
Service execution and customer support for industrial products
Domain
Industrial automation / Energy / Shipping
Deliverable
client delivery
Required skills
Basic maintenance and repair, technical troubleshooting, PLC support (Siemens), IT systems for service reporting, Microsoft Office proficiency
Preferred skills
Industrial automation knowledge
Technologies
Siemens PLCs, Microsoft Office (Outlook, Word, Excel), Service execution IT systems
Responsibilities
Perform basic maintenance and minor repairs at customer sites, Investigate and resolve basic technical problems, Prepare service jobs per handbook, Follow up on customer commitments, Complete service reports and obtain signatures, Update IT systems with job info, Report safety incidents, Record installed-base info and communicate sales leads, Recommend spare parts, Perform service work in Service Centers
Seniority
Individual Contributor