Field Service Engineer
Core
Provide on-site and remote technical support, installation, maintenance, and troubleshooting for marine-based products and fluid handling systems.
Role type
Field Service Engineer (Marine/Industrial)
Builds
Service delivery for marine-based products and Alfa Laval systems
Domain
Marine engineering, fluid handling, heat transfer separation
Deliverable
physical/clinical work
Required skills
mechanical knowledge, electrical knowledge, reading technical drawings, troubleshooting, installation, maintenance, condition monitoring, root cause analysis, FAT/SAT execution, SOP development
Preferred skills
sales lead generation, spare parts recommendation, safety protocol adherence, remote support
Technologies
Separator equipment, IT service execution systems
Responsibilities
Execute commissioning, installation, troubleshooting, and maintenance activities; train customers on equipment operation; supervise external service providers; perform condition monitoring and energy audits; capture installed base data and communicate sales leads; prepare detailed service reports and obtain customer signatures; update service execution IT systems; conduct Factory and Site Acceptance Tests (FAT/SAT).