Decision Support Analyst
Core
Assists clients with business solution definition, campaign management, and business intelligence tools to ensure data accuracy, integrity, and operational efficiency.
Role type
Senior IC decision support analyst (marketing data & campaign operations)
Builds
Segmented, cleansed, formatted marketing data; custom client reports; data marts; executed marketing campaigns
Domain
Marketing technology / Data analytics / Business intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
solution management, relational database design, SQL/PL-SQL, Perl, Shell Scripting, campaign management tools, business intelligence tools, ETL tools, UNIX/Linux, data integrity monitoring, SLA compliance auditing, application administration, code changes, performance tuning, client consultation, change management
Preferred skills
5+ years experience (or 3+ with Master's/PhD), specific industry knowledge, stakeholder communication, best practices adoption
Technologies
SQL, PL-SQL, Perl, Shell Scripting, UNIX, LINUX, ETL tools, Business Intelligence tools, Campaign Management tools
Responsibilities
Execute and analyze decision support processes to measure campaign efficiency and data accuracy; administer applications, conduct user training, and implement code changes; audit post-production changes for SLA compliance; develop and maintain client relationships; provide data, analysis, and recommendations to support technical operations; monitor and tune user application performance; drive adoption of standards and best practices across internal teams
Seniority
Senior, hands-on IC with mentorship responsibilities