Ejecutivo/a de ventas telefónicas (León, Guanajuato)
Core
Telesales advisor for BBVA's preferred customers, focusing on financial needs assessment, product placement, and customer retention via phone calls.
Role type
Senior IC telesales advisor
Builds
Financial products (investment funds, credit cards, consumer loans, insurance, auto/housing loans) and customer retention programs
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Telesales, customer profiling, financial product knowledge, credit recovery, CRM management
Responsibilities
Advise preferred customers on financial needs and banking strategies via phone; Place financial products including investment funds, credit cards, and loans; Manage customer portfolio to attract and retain clients; Profile and prospect for suitable financial services; Update client files; Manage credit recovery for contracted loans