2nd level Engineer Backoffice IT Operation
Core
L2 Application Support Engineer ensuring reliability and stability of in-house DBO applications built on .NET, Angular, and MSSQL.
Role type
Senior IC Application Support Engineer
Builds
Production support for distributed, event-driven platforms
Domain
Financial services / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
.NET (C#), MSSQL, RabbitMQ, Kubernetes, PowerShell, Bash, Splunk, REST APIs, CI/CD, OWASP, OIDC/OAuth2
Preferred skills
Financial services experience, PCI-DSS knowledge, ITIL Foundation, JavaScript debugging
Technologies
.NET, Angular, MSSQL, Kubernetes, RabbitMQ, Splunk, Jenkins, PowerShell, Bash, Postman
Responsibilities
Troubleshoot complex production issues using logs, dashboards, and metrics; Support Kubernetes-based workloads including pod diagnostics and scaling; Investigate backend, API, and event-driven flow issues; Collaborate in incident response and root-cause analysis; Maintain runbooks, SOPs, and knowledge bases; Create automation scripts to reduce manual operations; Participate in release validation and operational readiness reviews.
Seniority
Senior, hands-on IC