EL Sales Support Retail with fluent English-ELECTRIFICATION
Core
Support the EL/Retail sales organization and customers during the proposal process by processing cash app files, validating transaction categorization, and managing account reconciliation.
Role type
Sales Support Specialist (Retail/Electrification)
Builds
Proposal documentation, technical descriptions, and cost determinations for retail customers.
Domain
Industrial Electrification / Retail Sales Operations
Deliverable
client delivery
Required skills
Cash app file processing, transaction categorization, account reconciliation, dispute resolution workflow creation, process gap identification, process improvement initiatives
Preferred skills
SAP, Salesforce, Microsoft tools
Responsibilities
Review and process Cash App output files for accurate categorization; Leverage customer portals to validate transaction categorization and enhance records; Proactively identify open AR items, unapplied credits, and overdue balances; Create workflows for clearing disputes related to retail accounts; Identify process gaps, handoff risks, and operational bottlenecks; Recommend and support process improvement initiatives
Seniority
Mid-level, hands-on IC
