Drive Service Workshop Supervisor
Core
Lead workshop operations for low-voltage drive diagnostics, repairs, maintenance, and retro-fit activities, ensuring operational excellence and technical service delivery.
Role type
Senior IC workshop supervisor (low-voltage drives)
Builds
Drive repair and maintenance services for industrial customers
Domain
Industrial automation + low-voltage drive technology
Required skills
Workshop operations management, team leadership, low-voltage drive diagnostics, SAP proficiency, stakeholder management, continuous improvement, KPI monitoring, repair quoting, capacity management
Preferred skills
French language skills
Technologies
SAP, Microsoft Office
Responsibilities
Lead workshop operations including workload planning, scheduling, resource allocation, and capacity management; Supervise, coach, and develop service technicians while promoting a strong safety culture; Provide technical leadership for low-voltage drive diagnostics, repairs, maintenance, and retro-fit activities; Ensure compliance with ABB quality standards, safety requirements, and operational procedures; Manage customer communication, repair quotations, service updates, and stakeholder engagement; Monitor shop performance, KPIs, revenue, and profitability while driving operational excellence; Lead continuous improvement initiatives to enhance service quality, efficiency, and business growth.
Seniority
Senior, hands-on IC