Sr. Filed Application and Service Engineer (UPS Engineer)
Core
Conduct technical discussions with customers, execute low-to-medium complexity field service work, and troubleshoot equipment failures for critical power systems.
Role type
Senior IC field application and service engineer (critical power)
Builds
Service activities and technical support for critical power division products
Domain
Industrial automation / Critical power
Deliverable
client delivery
Required skills
Technical troubleshooting, on-site service execution, project-based communication, equipment failure analysis, material list preparation, subcontractor supervision, report documentation
Preferred skills
Semiconductor or industrial tool/equipment experience, EE degree
Technologies
Critical power systems, industrial tools and equipment
Responsibilities
Perform technical discussions during pre-sales and business development phases; identify customer operational improvement opportunities; troubleshoot and analyze equipment/process failures; prepare material lists and ensure quality of parts; supervise subcontractors at customer sites; prepare and obtain customer signatures on service reports
Seniority
Senior, hands-on IC