Supervisor, Housekeeping
Core
Oversee cleanliness, maintenance, and service standards across multiple sports and entertainment venues, ensuring adherence to brand standards and safety protocols.
Role type
Housekeeping Supervisor
Builds
Clean, safe, and compliant venue environments for fans, athletes, and staff
Domain
Sports & Entertainment / Hospitality
Required skills
Housekeeping management, team supervision, scheduling, training, budgeting, vendor management, deep cleaning project management, health and safety compliance, MS Office proficiency
Preferred skills
Hospitality management degree, arena/multi-purpose facility experience, unionized environment experience
Technologies
MS Office applications
Responsibilities
Establish goals and measurements for department staff; Develop and update job descriptions, checklists, and SOPs; Supervise equipment and supply usage; Meet with vendors regarding departmental needs; Prioritize and supervise deep cleaning and job cycle projects; Schedule, train, assign, review, and evaluate staff; Prepare and maintain housekeeping records and reports; Mentor and motivate supervisory team and staff; Conduct building inspections to ensure MLSE cleaning standards are met; Monitor and revise health and safety tools and WHMIS training programs.
Seniority
Mid-level, hands-on IC with supervisory duties