[C] Salesforce Engineer / Developer
Core
Senior Salesforce Administrator/Developer focused on Loyalty Cloud to manage fan engagement, points, rewards, and member lifecycles for sports and entertainment brands.
Role type
Senior Salesforce Loyalty Cloud Administrator/Developer
Builds
Scalable loyalty capabilities, member programs, and fan engagement solutions for MLSE's sports teams and venues.
Domain
Sports & Entertainment / Customer Loyalty
Deliverable
production ML models | product features
Required skills
Salesforce Loyalty Cloud, Salesforce Administration, Apex, Lightning Web Components, Flow, SOQL/SOSL, Salesforce APIs, Data Integrations, Loyalty Program Design, Member Lifecycle Management, Gamification, Marketing Cloud Integration
Preferred skills
Experience with Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Experience Cloud, Payment Systems, Mobile App Integration
Technologies
Salesforce, Apex, Lightning Web Components, Flow, SOQL, SOSL, Marketing Cloud, Journey Builder
Responsibilities
Configure and develop Loyalty Cloud programs including currencies, tiers, and redemption rules; Build custom solutions using declarative tools and code; Support integrations with external systems for data ingestion and event signaling; Perform administrative tasks like user management, security, and data governance; Mentor Salesforce Administrators and provide thought leadership.
Seniority
Senior, hands-on IC