Caseworker
Core
Provide strengths-based, client-centered case management to vulnerable refugees, asylees, and other eligible populations to address barriers to safety and wellness.
Role type
Senior IC caseworker (refugee resettlement)
Builds
Individualized service plans and client progress towards goals
Domain
Humanitarian aid / Refugee resettlement
Deliverable
client delivery
Required skills
case management, eligibility assessment, social service navigation, community outreach, crisis response, documentation, financial assistance tracking, relationship building, problem-solving, time management
Preferred skills
fluency in Pashto, Dari, Arabic, Swahili, or Spanish, driver's license with insured vehicle, experience with LGBTQ+ populations, experience with survivors of domestic violence
Technologies
Microsoft Office (Word, Excel, Outlook), Efforts to Outcomes (ETO) database
Responsibilities
Conduct intake assessments and determine client eligibility; develop individualized service plans; assist clients in navigating social service systems and applying for benefits; record services and evaluate client progress; conduct community outreach; respond to client crises; maintain up-to-date case documentation; attend trainings and meetings.
Seniority
Mid-level, hands-on IC