Caseworker
Core
Provide trauma-informed case management services to refugees and ORR-qualified immigrants to support self-sufficiency and positive integration.
Role type
Mid-level caseworker (social services)
Builds
Self-sufficiency plans, Individual Employability Plans (IEPs), and Family Self-Sufficiency Plans (FSSPs)
Domain
Humanitarian aid / Refugee resettlement / Social services
Deliverable
client delivery
Required skills
Case management, needs assessment, plan development, advocacy, data entry, eligibility screening, community outreach, cross-cultural communication, time management, problem solving
Preferred skills
Bilingual ability (Spanish, Dari, Swahili, Kinyarwanda, Arabic, French), public speaking, experience with vulnerable populations
Technologies
Microsoft Office (Word, Excel, Teams, Outlook), data management systems
Responsibilities
Conduct intake services and assess client needs; Develop and monitor self-sufficiency plans; Provide direct services, referrals, and advocacy; Collaborate with partner organizations and community providers; Complete eligibility screenings and enrollment paperwork; Assist with benefits applications; Transport clients and materials using personal or insured vehicles; Train and lead volunteers and interns; Prepare donor funding reports and proposals.
Seniority
Mid-level, hands-on IC