Case Management Specialist
Core
Provide direct case management, resource navigation, and workshop support to vulnerable refugee populations in Washington State to promote integration and self-sufficiency.
Role type
Mid-level case management specialist (social services)
Builds
Individualized service plans, participant outcomes reports, and community workshop materials
Domain
Humanitarian aid / Refugee resettlement / Social services
Deliverable
client delivery
Required skills
Case assessment, service plan development, resource navigation, workshop facilitation, data tracking, compliance adherence, Microsoft Office proficiency
Preferred skills
Language ability in predominant local client languages, experience in non-profit/humanitarian environments
Responsibilities
Conduct comprehensive assessments using approved tools, develop and monitor individualized service plans, coordinate referrals to external providers, maintain monthly contact with participants, track and report participant outcomes, assist with benefit applications, plan and facilitate workshops, document all client interactions
Seniority
Junior to Mid-level, hands-on IC