NW Refuge & Care Alliance (NRCA) Program Supervisor
Core
Supervise case management and behavioral health services for survivors of torture, ensuring trauma-informed, culturally appropriate care and program compliance.
Role type
Senior IC program supervisor (social services)
Builds
Comprehensive case management services, behavioral health support, and referral pathways for high-need survivors
Domain
Humanitarian aid / Social services / Mental health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
MSW, clinical social services experience, team supervision, case management, trauma-informed care, partnership development, program evaluation, financial reporting
Preferred skills
Experience with refugees/immigrants, project design, proposal development, multi-cultural team management
Technologies
ETO, IRC financial systems
Responsibilities
Supervise case managers and interns; lead client eligibility, assessment, and tiering; coordinate services across teams and partners; manage program data and financial reports; develop training materials and resource guides; maintain strategic partnerships with medical providers and community organizations
Seniority
Senior, hands-on IC