Protection Supervisor - Case Management (Rule of Law)
Core
Provide technical supervision, quality assurance, coaching, and field support for Protection Case Management services delivered by IRC and partner organizations.
Role type
Senior Protection Case Management Supervisor
Builds
Protection case management services and partner capacity
Domain
Humanitarian aid / Rule of Law / Protection
Required skills
Protection Case Management, supervision, mentoring, coaching, case file review, safety planning, caseload monitoring, data quality monitoring, SOP development, safeguarding, duty of care, digital case management systems
Preferred skills
Master's degree, partner capacity strengthening experience, training experience
Technologies
PCMIMS+, Primero, CommCare, Microsoft Office, Teams, SharePoint
Responsibilities
Provide individual supervision and technical support; conduct reflective supervision and coaching; review and approve case closures; support complex/high-risk cases; monitor caseloads; conduct field visits and shadowing; prepare supervision reports; collaborate on SOP improvements; promote staff wellbeing.
Seniority
Senior, hands-on IC