Member Support Consultant | Carseldine (full-time)
Core
Sales Consultant driving new memberships, member retention, and sales targets at a fitness club.
Role type
Sales Consultant (Member Support Consultant)
Builds
New memberships and member retention programs
Domain
Fitness / Health & Wellness
Deliverable
product features
Required skills
Sales, customer service, lead generation, telephone outreach, problem solving, communication, rapport building, target achievement
Preferred skills
First Aid & CPR certification, experience in fitness industry
Technologies
None stated
Responsibilities
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns, Generating and converting high-quality sales leads through community outreach, Achieving the required number of lead contacts via telephone to maximise sales opportunities, Providing sales presentations and tours to prospective members, Creating great member journeys via positive and personalised interactions, Opening and closing the club as per the club roster, Active involvement in member retention programs, Regular service calls to new and existing members to keep them engaged in their journey