Member Support Consultant | Cannington (full-time)
Core
Drive new memberships and member retention at fitness clubs through sales, tours, and personalized member engagement.
Role type
Sales Consultant (Member Support Consultant)
Builds
New memberships and member retention programs
Domain
Fitness and Health Clubs
Deliverable
product features
Required skills
Sales presentation, lead generation, telephone outreach, member retention, problem solving, customer service, opening/closing operations
Preferred skills
First Aid & CPR certification, rapport building, tenacity, target achievement
Technologies
None stated
Responsibilities
Proactively contribute to club sales budget using promotions and referrals; generate and convert sales leads via community outreach and referrals; achieve required lead contacts via telephone; provide sales presentations and tours to prospective members; create positive member journeys through personalized interactions; achieve successful outcomes to enquiries; open and close the club per roster; involve in member retention programs; conduct regular service calls to new and existing members.
Seniority
Individual Contributor
