Member Support Consultant | Carindale (full-time)
Core
Drive new memberships and member retention at a fitness club through sales, tours, and personalized engagement.
Role type
Sales Consultant (Member Support Consultant)
Builds
New memberships and member retention programs
Domain
Fitness / Health & Wellness
Deliverable
product features
Required skills
Sales, lead generation, telephone outreach, sales presentations, member retention, problem solving, communication
Preferred skills
First Aid & CPR certification, rapport building, customer focus, tenacity
Responsibilities
Proactively contribute to club sales budget, generate and convert sales leads, achieve required lead contacts via telephone, provide sales presentations and tours, create member journeys through personalized interactions, open and close the club, involve in member retention programs, conduct regular service calls to members
