OMF Branch Manager (Sebokeng Thabong Centre)
Core
Manages a team of financial and client relations consultants to drive sales targets, service delivery, and overall branch performance for insurance and lending products.
Role type
Branch Manager
Builds
Insurance and lending products sales, branch operations
Domain
Financial Services / Insurance
Required skills
Team management, Sales target achievement, Branch profitability management, Performance appraisal, Staff coaching and mentoring, Compliance management, Stakeholder relationship management, Customer service resolution, Operational planning, Cost management
Preferred skills
Builds Networks, Business Insight, Collaborates, Communicates Effectively, Customer Focus, Demonstrates Self-Awareness, Develops Talent, Drives Results
Responsibilities
Manage and supervise consultant team through performance appraisal and disciplinary handling; Ensure compliance with policies and procedures; Plan and monitor daily activities to meet targets; Manage branch expenses and costs; Resolve client queries and complaints; Manage relationships with internal and external stakeholders; Identify new business opportunities and market products.
Seniority
Manager