CareerPlan

Agency Digital Platform, Principal

Hong Kong, HK-AIA Hong Kong & MacauFull-time2026-10-30 → 2026-11-10

Core

Lead the design, delivery, and adoption of AI-powered solutions and digital platforms for Agency business, embedding a customer-first mindset to resolve issues and enhance the customer journey.

Role type

Principal AI Solution Architect & Agentic Engineer

Builds

Production RAG solutions, LLM-powered applications, agentic workflows, and scalable digital platforms for insurance agency operations.

Domain

Insurance / Financial Services / Generative AI

Deliverable

production ML models

Required skills

AI Solution Architecture, Agentic Engineering, RAG implementation, LLM application development, Python, Microservices Architecture, Cloud-Native Development, Enterprise Integration, Data Pipeline Design, System Security & Governance

Preferred skills

Insurance industry knowledge, Microsoft Azure AI services, React, Java Spring Boot

Technologies

Python, React, Java Spring Boot, Azure AI Foundry, Azure OpenAI Service, Azure AI Search, AKS, API Management, Vector Databases, LLMs

Responsibilities

Lead end-to-end solution design for deterministic software, workflow automation, and AI agents; Build production RAG solutions covering ingestion, embeddings, and retrieval; Convert prototypes into secure, scalable production services; Define measurable acceptance criteria and build automated evaluation pipelines; Provide system support and BAU maintenance for existing applications; Control for data privacy, prompt-injection risks, and auditability; Mentor engineers on AI patterns and system design.

Seniority

Principal, hands-on IC with strategic leadership