Hospital Operations Services Supervisor
Core
Supervises and monitors Field and Senior Liaison Officers to ensure timely processing of in-patient admissions, discharges, and data integrity for MediCard's HMO network.
Role type
Operations Supervisor (HMO/Health Insurance)
Builds
Operational efficiency and data accuracy for in-patient management across hospitals and clinics
Domain
Healthcare / Health Maintenance Organization (HMO)
Required skills
Data verification, team supervision, conflict mediation, ISO audit preparation, system data encoding, itinerary reporting, document management
Preferred skills
Medical background, HMO experience, negotiation, multi-tasking, analytical thinking
Technologies
JUNO (patient management system), internal data systems
Responsibilities
Approve in-patient information sheets, monitor Liaison Officer activities, mediate approval statuses, ensure completeness of admission/discharge data, prepare ISO audit documents, train Liaison Officers, maintain team harmony
Seniority
Mid-level, hands-on IC