Hospital Operations Services Supervisor
Core
Supervises and monitors Field and Senior Liaison Officers to ensure accurate in-patient data collection, admission/discharge tracking, and team attendance within the HMO network.
Role type
Hospital Operations Services Supervisor
Builds
Operational oversight of liaison teams and in-patient data integrity for MediCard's network of hospitals and clinics
Domain
Healthcare / Health Maintenance Organization (HMO)
Required skills
Data verification, team supervision, conflict mediation, ISO audit preparation, system data encoding, itinerary reporting, document management
Preferred skills
Medical background, clinic setting experience, multi-tasking, negotiation, analytic thinking
Technologies
JUNO (patient data system)
Responsibilities
Approve in-patient information sheets, monitor liaison officer activities, mediate approval statuses, ensure data completeness for audits, train liaison officers, verify admission and discharge details
Seniority
Mid-level, hands-on supervisor