Associate Director, Customer AI & Analytics Product Management
Core
Define and drive end-to-end AI and analytics strategy for Customer & Marketing, transforming workflows into AI-enabled products and agent-driven operating models.
Role type
Associate Director, Product Management (AI & Analytics)
Builds
AI agent factory model, campaign outputs, analytics products, agentic reporting, enterprise AI assistants
Domain
Insurance / Customer Analytics / Generative AI
Deliverable
production ML models | product features
Required skills
AI strategy definition, cross-functional leadership, data collection specification, AI agent workflow design, business impact enablement, AI tooling ecosystem strategy, innovation roadmap building
Preferred skills
Computer science or data science background, experience in large complex organizations, strategic critical thinking, stakeholder influence
Technologies
GitHub Copilot, AI agent platforms, CRM systems, web/mobile analytics tools
Responsibilities
Convert fragmented tasks into scalable AI-driven products; define data collection requirements and event taxonomies; identify and define AI agent use cases across workflows; partner with business teams to deliver practical AI use cases; evaluate and secure access to AI tools and platforms; build and maintain a roadmap for AI adoption
Seniority
Senior, hands-on IC with strategic leadership