Solution Architect, Principal
Core
Lead solution architecture direction, roadmap, and design governance for AIA Malaysia's marketing, MarTech, CRM, campaign, customer engagement, and integration portfolios.
Role type
Principal Solution Architect (MarTech/CRM/Integration)
Builds
Scalable, secure, and compliant digital solutions for marketing, CRM, and customer engagement platforms.
Domain
Insurance / Financial Services / MarTech / CRM / Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Solution architecture, Enterprise architecture, CRM architecture, MarTech architecture, Integration architecture, Azure cloud, DevOps/CI/CD, Security by design, Observability, Enterprise application design, Strategic planning, Stakeholder management, Vendor management, Risk assessment, Design authority, Portfolio governance
Preferred skills
TOGAF, COBIT, Azure Architect Expert, SAFe, CISM/CISSP, Agentic AI, DORA metrics, FinOps, Architecture governance (ARB)
Technologies
Azure, CI/CD tools, Enterprise applications, MarTech platforms, CRM systems
Responsibilities
Define and maintain target architecture roadmaps for MarTech and Integration; Lead end-to-end solution design (HLD) covering functional and non-functional requirements; Partner with business stakeholders to translate strategy into architecture options; Represent portfolio in architecture review forums and governance discussions; Lead technical architecture evaluations, RFIs, RFPs, and PoCs for vendors; Coach and grow Solution Architects; Manage performance and define skills matrices.
Seniority
Principal, strategy & mentorship
