Assistant Director, Financial Planning & Analysis
Core
Strategic finance business partner supporting business leaders through financial planning, forecasting, performance reporting, workforce planning, and decision support analysis for a large service call-center organization.
Role type
Senior IC financial planning & analysis leader
Builds
Financial plans, forecasts, budgets, KPIs, financial models, and executive reporting packages
Domain
Financial services / Call center operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Financial planning, forecasting, budgeting, performance reporting, workforce planning, financial modeling, scenario analysis, cost optimization, process improvement, stakeholder management, team leadership
Preferred skills
CPA, MBA
Technologies
Financial modeling tools, ERP systems, BI platforms
Responsibilities
Lead annual planning, forecasting, and budgeting processes; translate financial and operational data into actionable recommendations; develop and monitor KPIs and financial metrics; manage workforce and expense planning activities; drive process improvement and automation in financial management; coach and develop finance team members
Seniority
Senior, hands-on IC with leadership responsibilities