Analyst, Channel Operations (Temporary 11-Months)
Core
Support daily operational activities and system migration for Medical and Hospital Products divisions.
Role type
Channel Operations Analyst (Contractor)
Builds
Operational stability and Model N system migration for US Hospital Products and Medical Products
Domain
Healthcare / Medical Devices
Required skills
Model N, Excel, JDEdwards, Cognos, SharePoint, data validation, issue tracking, process documentation, SLA management
Preferred skills
System migration support, UAT, hypercare, AS400, ERP systems
Technologies
Model N, Excel, JDEdwards, Cognos, Outlook, SharePoint
Responsibilities
Process monthly/daily activities per operational calendar; Support Model N migration (UAT, data validation, defect tracking); Partner with stakeholders to identify process gaps and validate outputs; Resolve operational errors (traces, chargebacks, PCN errors); Prepare weekly/monthly uploads; Create and maintain SOPs and job aids; Provide customer service.
Seniority
Mid-level, hands-on IC