Field Service Technician, QLD (12 months Casual)
Core
Field Service Technician providing technical support, maintenance, repairs, and field corrective actions for medical devices and equipment in healthcare settings.
Role type
Field Service Technician (Casual)
Builds
Operational medical equipment for hospitals, clinics, and healthcare providers
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
troubleshooting, maintenance, repairs, field service, customer service, documentation, inventory management, regulatory compliance
Preferred skills
biomedical engineering background, hospital environment experience, database basics, networking knowledge
Technologies
Microsoft Office, medical devices, databases, networking systems
Responsibilities
Perform field corrective actions, repairs, and maintenance on Baxter equipment; Plan and execute service work per customer requirements; Manage service requests from acknowledgment to completion; Provide first-level technical support and troubleshooting; Escalate complex technical issues; Maintain accurate service records and documentation; Support product quality initiatives and continuous improvement; Collaborate with Technical Services, Quality, Regulatory, and commercial teams; Ensure compliance with company policies and industry regulations; Complete administrative requirements including service reports and expense submissions.