Manager, Vendor Management
Core
Lead Core IT's vendor management function, ensuring strategic technology suppliers deliver reliable services and measurable value.
Role type
Manager, Vendor Management
Builds
Vendor governance frameworks, performance scorecards, and escalation mechanisms for IT service suppliers.
Domain
IT Service Management / Enterprise Vendor Relations
Required skills
Vendor performance management, contract negotiation, stakeholder alignment, financial data analysis, risk mitigation, team leadership
Preferred skills
Enterprise-scale governance model design, complex renewal negotiation, ITIL framework knowledge, vendor analytics tool proficiency, process design
Technologies
Vendor performance tools, dashboards, analytics platforms
Responsibilities
Lead vendor performance and relationship management; Establish and run vendor governance (QBRs/MBRs, executive reviews); Define and maintain performance measurement and reporting; Partner with IT domain leaders to align vendor deliverables; Collaborate with Purchasing on sourcing strategies and renewals; Lead escalations for significant vendor issues; Identify and deliver vendor optimization opportunities; Build and mentor the vendor management team.
Seniority
Manager, hands-on leadership
