Manager, Retail Strategy & Analytics
Core
Drive eCommerce and omnichannel transformation for CarMax's $20B retail sales business by setting strategic direction and analyzing customer experiences across digital, contact center, and in-store channels.
Role type
Manager, Retail Strategy & Analytics
Builds
Cohesive end-to-end omnichannel experience for customers shopping online, via contact center, and in stores.
Domain
Automotive retail + eCommerce strategy
Deliverable
dashboards & analysis
Required skills
Strategic thinking, quantitative/qualitative analysis, large-scale data analysis, SQL/Tableau proficiency, complex problem solving, stakeholder management
Preferred skills
Experience in analytical or strategic roles, ability to communicate complex topics to diverse audiences
Technologies
SQL, Tableau
Responsibilities
Set strategic direction for business partners in Product, Technology, HR, and Operations; Develop and enhance analytical tools (data sets, models, reports, dashboards) to monitor performance; Design and analyze tests to evaluate product and operational changes.
Seniority
Manager, hands-on IC
