Auto Repair Specialist 2
Core
Perform mechanical and cosmetic repairs on customer and internal vehicles to ensure quality standards and deliver a seamless customer experience.
Role type
Auto Repair Specialist II (hands-on IC)
Builds
Repaired vehicles ready for sale or delivery
Domain
Automotive retail / Used car sales
Deliverable
physical/clinical work
Required skills
Advanced mechanical repair, brake system diagnosis, steering and suspension repair, 4-wheel alignment, HVAC service, electrical system repair, engine performance diagnostics, parts inventory management, repair order documentation, 5S shop organization
Preferred skills
ASE Certifications (A1, A2, A3, A4, A5, A6, A7, A8), ability to read technical data
Technologies
CarMax tools and equipment, Kronos system
Responsibilities
Perform advanced mechanical repairs on engine, drivetrain, and electrical systems; diagnose and repair brake, steering, suspension, and HVAC systems; inspect vehicles to meet quality standards; consult with customers on repair needs; manage parts inventory and receive shipments; maintain shop cleanliness per 5S principles; review and close repair orders accurately.
Seniority
Mid-level, hands-on IC
