Senior Strategic Program Manager, CAF
Core
Owns complex, ambiguous cross-functional business and technology initiatives by framing problems, shaping practical solution paths, and driving work from discovery through implementation and adoption.
Role type
Senior Strategic Program Manager
Builds
Enterprise-wide operational solutions, process redesigns, and technology-enabled capabilities for CarMax Auto Finance
Domain
Consumer Finance / Auto Finance / Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
problem-framing, solution-shaping, stakeholder alignment, cross-functional leadership, process redesign, workflow automation, data flow analysis, risk assessment, executive communication, implementation planning
Preferred skills
Agile/Waterfall delivery, consumer finance experience, technology fluency, AI-enabled capabilities evaluation
Technologies
AI-enabled capabilities, configurable platforms, integrations
Responsibilities
Clarify business problems and intended outcomes; evaluate solution options across process, automation, and technology; facilitate decision-making across stakeholders; lead implementation and operational readiness; create executive-level governance materials
Seniority
Senior, hands-on IC