Customer Specialist
Core
Guide customers through the car-buying and selling journey, including appraisals, test drives, and financing applications.
Role type
Customer Specialist (Used Car Retail)
Builds
Customer transactions and vehicle sales
Domain
Automotive retail
Deliverable
product features
Required skills
Customer service, vehicle condition assessment, inventory management, cosmetic inspection, administrative task management, data transcription, physical lifting
Preferred skills
Sales experience, Microsoft Office proficiency
Responsibilities
Guide customers through sales, appraisals, test drives, and financing; conduct vehicle condition assessments; manage inventory check-in and scanning; perform cosmetic inspections; handle transaction paperwork and payments; coordinate service appointments.
Seniority
Entry-level, hands-on IC
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