Production Manager - 2nd Shift
Core
Lead and manage service associates to achieve production targets, maintain inventory, and ensure operational excellence in a used car service department.
Role type
Service Operations Support Manager (2nd Shift)
Builds
Service operations workflow and team performance for CarMax service centers
Domain
Automotive retail / Service operations
Required skills
Team leadership, production target management, inventory control, associate coaching, hiring and training, KPI monitoring, continuous improvement, EH&S compliance, data record management, multi-tasking, communication, software proficiency
Preferred skills
None stated
Technologies
Common and proprietary software systems
Responsibilities
Lead and manage associates to achieve production targets and maintain accurate inventory levels; Provide coaching and feedback to support associate development; Participate in hiring and training processes; Monitor and maintain key performance measures; Execute continuous improvement initiatives; Resolve customer concerns; Responsible for the Environmental, Health and Safety (EH&S) program
Seniority
Mid-Senior, hands-on IC
