Invoice to Cash Manager
Core
End-to-end ownership of billing operations, credit, and collections activities across Latin America, driving financial discipline and cash flow optimization.
Role type
Senior Manager, Billing & Collections (Regional)
Builds
Regional billing and collections operations for Latin America
Domain
Financial Operations / Billing & Collections / Latin America
Required skills
Team leadership (10+ reports), Billing operations, Credit & Collections, Latin American tax legislation, Brazilian taxation, Process transformation, AI-enabled tools adoption, Change management, Stakeholder management, Analytical thinking
Preferred skills
Experience with SOX compliance, Experience with AI use case prioritization, Experience with responsible AI practices
Technologies
AI-enabled tools, Automation systems, Reporting capabilities
Responsibilities
Lead end-to-end Billing, Credit & Collections operations for Latin American countries; Ensure billing and invoicing processes comply with LATAM tax legislation; Manage and develop cross-functional teams with more than 10 direct and indirect reports; Lead teams responsible for invoice generation, dispute management, credit risk assessment, collections strategy, and customer communications; Drive adoption of new processes, systems, automation, and reporting capabilities; Champion the practical adoption of AI-enabled tools across Billing, Credit & Collections; Define and monitor success measures for AI initiatives; Continuously identify opportunities to improve efficiency, scalability, and control through simplified workflows, standardization, and smarter use of technology; Partner closely with Sales, Finance, Legal, Deal Management, and other stakeholders to enable sound deal structures and disciplined revenue realization; Ensure adherence to SOX requirements, internal controls, and audit standards; Monitor performance metrics related to billing accuracy, aging, cash collections, dispute resolution, and risk exposure; Lead change management efforts within the team by clearly communicating rationale, expectations, and benefits of new ways of working; Develop and coach team members to think strategically, exercise sound judgment, and operate effectively in a changing business environment.
Seniority
Senior Manager, hands-on leadership
