Equinix Operations Center (EOC) Specialist
Core
24/7/365 monitoring of Data Center security and infrastructure alarms, processing access requests, and dispatching service tickets.
Role type
Operations Center Monitoring Specialist
Builds
Data center security and infrastructure monitoring services
Domain
Data Center Operations / Physical Security
Deliverable
physical/clinical work
Required skills
Alarm monitoring, Access control systems, CCTV monitoring, Incident escalation, Documentation, Multi-tasking
Preferred skills
Data center background, Security best practices, English communication
Technologies
BMS systems, Security access control systems, CCTV
Responsibilities
Monitor data center security and infrastructure alarms 24/7, Process inbound access requests and dispatch tickets, Respond to access and CCTV alarms, Escalate trouble cases and emergencies, Maintain documentation in access control systems.
Seniority
Individual Contributor, shift-based operations
