Data Center Customer Operations Technician - III
Core
Independently execute complex customer and infrastructure work, including advanced installations, troubleshooting, and circuit support within mission-critical data centers.
Role type
Senior IC data center operations technician
Builds
Customer connectivity and infrastructure services for hospitals, financial institutions, and public safety organizations
Domain
Data center operations / Physical infrastructure
Deliverable
physical/clinical work
Required skills
Structured cabling, fiber optics, cross-connects, mechanical aptitude, electrical aptitude, troubleshooting, documentation, safety compliance
Preferred skills
None stated
Technologies
Visio, ticketing systems
Responsibilities
Install and modify customer equipment and cabinets, rack and stack servers/network devices, terminate fiber and test cabling, troubleshoot service issues, manage work via ticketing system, act as technical resource for junior staff
Seniority
Mid-level, hands-on IC
