Senior Director, Process Excellence
Core
Guides Equinix's AI transformation of critical value streams and develops the management operating system for continuous improvement.
Role type
Senior Director, Process Excellence & AI Strategy
Builds
Redesigned value streams, AI-enabled workflows, and enterprise management practices
Domain
Digital Infrastructure / Operational Excellence / AI Strategy
Required skills
Enterprise operational excellence leadership, Lean/Six Sigma/BPM methodology, AI/automation strategy, executive facilitation, organizational change management, process mining, capability program design
Preferred skills
Process/task mining experience, HR partnership on capability programs, technology/infrastructure industry background, Lean Six Sigma certification
Technologies
Process mining tools, AI platforms, automation frameworks
Responsibilities
Facilitate sessions to redesign work flows and place AI/human judgment effectively; Develop management practices and toolsets for continuous improvement; Coach organizations on building a culture of improvement; Advise leaders on AI applicability and challenge existing process designs; Establish enterprise-wide approaches for value stream redesigns; Assess practice maturity and refine the operating system
Seniority
Senior Director, strategy & mentorship